# Installation FAQs

## How do I configure Partek Genomics Suite to use an external hard drive or an alternate internal hard drive (SSD)?

In Partek Genomics Suite:

* Go to Edit > Preferences > File Locations
* Set Temporary File Default Directory to a location on the alternate drive using Browse...
* Click OK
* Go to Tools > File Manager...
* Set Default Library File Folder to a location on the alternate drive using Change...
* Click OK

Using a fast SSD hard drive for the Temporary File and Library File folders will improve the performance of Partek Genomics Suite.

## I receive a "Microsoft Visual C++2015 Redistributable Package failed" error message when trying to update Partek Genomics Suite to the latest version. What should I do?

Continue with the installation by selecting "Yes" and proceed through the remaining prompts.

![](https://1384254481-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJVEESmJAPppJ3ijFq5aR%2Fuploads%2Fgit-blob-d48e063b03a22cc2f81408788599fc6c106eb689%2Fimage2018-5-17%208_57_14.png?alt=media)

## Additional Assistance

If you need additional assistance, please visit [our support page](http://www.partek.com/support) to submit a help ticket or find phone numbers for regional support.